Terms and Conditions – SpotOn General Dealer

By accessing this website or engaging SpotOn General Dealer’s services, you agree to these Terms and Conditions.

About SpotOn General Dealer

SpotOn General Dealer is a trusted provider of solar, electrical, HVAC, refrigeration, and energy solutions in Pretoria, Centurion, and surrounding areas. Our services include:

  • Residential and commercial solar panel installations
  • Inverter and battery systems
  • Complete solar packages and upgrades
  • Backup power solutions
  • General electrical services
  • HVAC and refrigeration services
  • Infrared fault detection and thermal inspections
  • Solar maintenance and troubleshooting
  • 24/7 emergency support

We are committed to professional service, quality workmanship, compliance, and customer satisfaction.

Infrared Fault Detection Services

SpotOn General Dealer provides advanced Infrared Fault Detection and Thermal Imaging Services to identify hidden electrical faults, overheating components, poor connections, overloaded circuits, and system inefficiencies before they result in equipment failure, downtime, or safety risks.

Our infrared services may include:

  • Electrical thermal inspections
  • Solar system thermal diagnostics
  • Switchgear and DB board inspections
  • Overheating component detection
  • Preventative maintenance inspections
  • Fault detection reporting and recommendations

Where applicable, SpotOn General Dealer will provide a detailed inspection report and findings based on thermal imaging results. Reports are intended to identify visible or detectable thermal anomalies at the time of inspection and do not constitute a guarantee against future failures.

Website Use

This website provides information about our services.

You may browse and contact us through forms, but you may not use the website for illegal, harmful, or unauthorized purposes.

All website content, including text, images, logos, videos, and branding, is protected by copyright and intellectual property laws. Unauthorized use is prohibited.

Service Terms

All services are performed in accordance with applicable South African laws, regulations, electrical standards, and safety requirements.

Quotes and estimates are subject to site inspections, confirmation, stock availability, and final approval.

Customers must provide accurate property, electrical, and service information to ensure proper planning and installation.

SpotOn General Dealer reserves the right to delay, suspend, or refuse services where safety concerns, incomplete information, hazardous conditions, or non-compliance risks are identified.

Payment and Fees

A minimum deposit of 90% is required for all services unless otherwise agreed in writing.

No equipment, materials, labour scheduling, procurement, testing, reporting, installation, or project commencement will take place until the required deposit has been received and cleared.

The remaining balance, where applicable, becomes due immediately upon completion of the agreed work unless otherwise stated in writing.

Payment terms are specified in the quotation, invoice, or service agreement.

Late or outstanding payments may incur additional charges, collection costs, legal fees, or interest where permitted under South African law.

SpotOn General Dealer reserves the right to suspend ongoing work or withhold final reports, documentation, certificates, or system handover until payment obligations have been fulfilled.

Warranty, Equipment, and Ownership

Equipment Supplied by SpotOn

All equipment purchased from SpotOn General Dealer carries the applicable manufacturer warranty, and SpotOn guarantees proper installation and workmanship.

Ownership of Equipment: All equipment supplied by SpotOn General Dealer remains the sole property of SpotOn General Dealer until full payment has been received.

If payment is refused, delayed, reversed, disputed, or not completed, SpotOn General Dealer reserves the legal right to reclaim, remove, repossess, or recover equipment supplied and installed, including reasonable recovery costs where applicable.

Equipment Supplied by Customer

Where customers provide their own equipment for installation, SpotOn General Dealer is responsible only for the installation workmanship.

Warranty on customer-supplied equipment remains solely the responsibility of the manufacturer or supplier.

SpotOn General Dealer cannot guarantee compatibility, performance, reliability, or defects relating to customer-supplied products and accepts no liability for failures arising from such equipment.

All work is performed by qualified and certified technicians.

Liability

SpotOn General Dealer shall not be held liable for indirect, incidental, consequential, business interruption, profit loss, or special damages arising from the use of our website, services, or installed systems, except where prohibited by South African law.

While we take reasonable care in workmanship and service delivery, SpotOn General Dealer does not guarantee uninterrupted service, uninterrupted power supply, prevention of future failures, or freedom from defects in customer-supplied equipment.

Infrared inspections and reports identify visible or measurable thermal abnormalities at the time of testing only and are not guarantees against future faults or failures.

Privacy

All personal information is handled in accordance with our Privacy Policy available on our website.

By using our website or engaging our services, you consent to the collection, storage, and use of personal information as outlined in our Privacy Policy.

Third-Party Links and Content

This website may include embedded content or links to third-party websites.

SpotOn General Dealer is not responsible for third-party content, products, policies, availability, or practices.

Accessing third-party websites is done at your own risk.

Intellectual Property

All website content, branding, graphics, logos, documents, reports, images, videos, and designs are the property of SpotOn General Dealer unless otherwise stated.

Unauthorized copying, reproduction, modification, or use of our intellectual property is strictly prohibited.

Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms and Conditions, services, products, inspections, reports, or website use shall be subject to the jurisdiction of South African courts.

Modifications

SpotOn General Dealer reserves the right to amend, update, or modify these Terms and Conditions at any time without prior notice.

Updates will be published on this page. Continued use of the website or services after updates constitutes acceptance of the revised Terms and Conditions.

Contact

SpotOn General Dealer
Phone: 061 687 3977
Email: info@spotonsa.co.za
Website: https://www.spotonsa.co.za